In the Lake Mills area, Carew Heating & A/C, Inc. is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Carew Heating & A/C, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace and Air Conditioning Repair in Lake Mills, WI. Call us today at (920) 262-2288!
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, with technicians arriving quickly to address issues, particularly during extreme weather conditions. Customers appreciate the clear explanations provided by the technicians, the quality of the work, and the overall professionalism of the company. Additionally, customers mention the positive experience they had with the company's sales representatives, highlighting their helpfulness and knowledge. The positive sentiment is further reinforced by customers' willingness to recommend Carew Heating & AC, Inc. to others. However, it is important to note that the reviews also include a few negative comments. These negative reviews primarily focus on issues related to pricing and the quality of the work performed. Customers express dissatisfaction with the high cost of repairs and the need for multiple visits to address the same issue. There are also concerns about the longevity of the repairs and the lack of transparency regarding warranties and guarantees. It is worth noting that the negative reviews represent a small percentage of the overall reviews, with the majority expressing positive sentiments. The company appears to have a strong reputation for providing quality services and customer satisfaction, as evidenced by the positive reviews. However, it is important for the company to address the concerns raised in the negative reviews to maintain its positive reputation and ensure customer satisfaction. In conclusion, the reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, clear explanations, quality of the work, and overall professionalism. However, it is important to note that the reviews also include a few negative comments, primarily focusing on pricing and the quality of the work performed. The company should address these concerns to maintain its positive reputation and ensure customer satisfaction.
Very good service .
Professional and thorough. Did a great job.
It had been awhile since we had had an AC or Furnace cleaning - we always meant to call and kept putting it off. Roger was fantastic - our units were a bit (lot) dirty but he was very thorough to get them cleaned, provided us great information on the importance of having them cleaned (both efficiency and safety) and also recommended the comfort club. Excellent service company and we will be back!
The service tech was very knowledgeable about our Trane equipment and did a very thorough cleaning and inspection. He then explained to us exactly what he had done and what may need to be done in the future. We appreciate this kind of information and security going into the heating months.
The technicians have always been on time and upfront with what they are doing. They impress me as being knowledgeable and trustworthy.
Explained everything that they did, very good service
I'd recommend to anyone needing service for heat and a/c
Service people are friendly and trustworthy.
Mark and Mason showed up on time, confirmed the scope of work, efficiently completed the work, and were professional. Great service stop!
Both guys were professional and trustworthy. They take their job seriously
I love working with Carew. They call to remind me when maintenance is due, they are prompt, polite, and conscientious. Can't ask for much more than that in a service field.
Service technician was very professional. He explained everything he was doing. I feel confident our system is ready for warmer temps!
I was impressed with the amount of time Roger took to explain what was going on with my furnace
I have always been happy with the service received and the explanation of services and answers to other questions I pose.
the guys from Carew were professional and efficient in installing our new furnace. we appreciated that they laid down cloths to protect our floors, and that they explained everything to us.