In the Watertown area, Carew Heating & A/C, Inc. is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Carew Heating & A/C, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace and Air Conditioning Repair in Watertown, WI. Call us today at (920) 262-2288!
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, with technicians arriving quickly to address issues, particularly during extreme weather conditions. Customers appreciate the clear explanations provided by the technicians, the quality of the work, and the overall professionalism of the company. Additionally, customers mention the positive experience they had with the company's sales representatives, highlighting their helpfulness and knowledge. The positive sentiment is further reinforced by customers' willingness to recommend Carew Heating & AC, Inc. to others. However, it is important to note that the reviews also include a few negative comments. These negative reviews primarily focus on issues related to pricing and the quality of the work performed. Customers express dissatisfaction with the high cost of repairs and the need for multiple visits to address the same issue. There are also concerns about the longevity of the repairs and the lack of transparency regarding warranties and guarantees. It is worth noting that the negative reviews represent a small percentage of the overall reviews, with the majority expressing positive sentiments. The company appears to have a strong reputation for providing quality services and customer satisfaction, as evidenced by the positive reviews. However, it is important for the company to address the concerns raised in the negative reviews to maintain its positive reputation and ensure customer satisfaction. In conclusion, the reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, clear explanations, quality of the work, and overall professionalism. However, it is important to note that the reviews also include a few negative comments, primarily focusing on pricing and the quality of the work performed. The company should address these concerns to maintain its positive reputation and ensure customer satisfaction.
Marc and Thad did a great job!
The guys were great, I am very happy with the work!
My new HVAC system was installed today! The crew was on time & worked hard! I was given a step by step set up of the WiFi thermostat & how to operate it. I have not been disappointed in any of the workers from Carew! They always keep me informed & answer any questions. Thank you, Marc!
Went above and beyond to fix a leak they found while replacing the AC
Really clean install
Very happy with the work. Guys were eager to please and went above and beyond expectations.
Matt is an outstanding representative for Carew! He is courteous and friendly. Takes great care to see that I understand what he's there to do, and asks in advance of the work, if I have any questions.
Great service as usual.
Product looks great, friendly, did a great job.
We are satisfied with the entire Carew Team. Roger did a wonderful job maintaining our furnace and air conditioner in the past. We missed seeing him at our last "Check and Clean" and realize he has new responsibilities within the company. We were happy to meet Chris and are pleased that he too is a remarkable employee. He talked with me about everything he was doing and made sure that he had answered all our questions! Mark has an awesome crew!
Roger has been servicing our home for quite a few years now. He is always on time, professional and gives great recommendations! I highly recommend Roger and team Carew!
Great pricing. Great Service. Very satisfied
Roger was right on time and finished in an hour. All very professional.