In the Oconomowoc area, Carew Heating & A/C, Inc. is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Carew Heating & A/C, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace and Air Conditioning Repair in Oconomowoc, WI. Call us today at (920) 262-2288!
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, with technicians arriving quickly to address issues, particularly during extreme weather conditions. Customers appreciate the clear explanations provided by the technicians, the quality of the work, and the overall professionalism of the company. Additionally, customers mention the positive experience they had with the company's sales representatives, highlighting their helpfulness and knowledge. The positive sentiment is further reinforced by customers' willingness to recommend Carew Heating & AC, Inc. to others. However, it is important to note that the reviews also include a few negative comments. These negative reviews primarily focus on issues related to pricing and the quality of the work performed. Customers express dissatisfaction with the high cost of repairs and the need for multiple visits to address the same issue. There are also concerns about the longevity of the repairs and the lack of transparency regarding warranties and guarantees. It is worth noting that the negative reviews represent a small percentage of the overall reviews, with the majority expressing positive sentiments. The company appears to have a strong reputation for providing quality services and customer satisfaction, as evidenced by the positive reviews. However, it is important for the company to address the concerns raised in the negative reviews to maintain its positive reputation and ensure customer satisfaction. In conclusion, the reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, clear explanations, quality of the work, and overall professionalism. However, it is important to note that the reviews also include a few negative comments, primarily focusing on pricing and the quality of the work performed. The company should address these concerns to maintain its positive reputation and ensure customer satisfaction.
Alex was great! Friendly, professional and explained everything. He is an asset for your company
Awesome job
We moved into a different house this year and the furnace hadn't been serviced in some time. Roger from Carew came out and did a great job explaining what he was doing and the various aspects of the furnace. We will use them again next time.
Carew always gives good service; Roger was exceptionally helpful in setting thermostat and explaining things. I also appreciated that he arrived on time and was very efficient.
We are extremely happy with the service we receive from Carew Heating. They are always on time, courteous and sensitive to our needs. Roger always takes the time to answer any questions we have.
Corey was very professional and took the time to explain the purpose of the components he was cleaning and checking and how it impacted the furnace performance.
Great customer service.
Always professional, very detailed in explaining what was done, what I should look for and giving tips to help keep my system running.
The crew did an outstanding job with the installation and explaining how the system worked. They did a very good clean up job before leaving.
A terrific team! I enjoy working with all of you
Solved a problem others missed. Explained the issue and the cause and effect in an easy to understand manner.
I will recommend to anyone who needs heating and cooling help
I work full time. Carew technicians arrive at 7:00 AM on the dot or before and complete service in a timely manner.
AC service, compressor not working